Nps Calculator
Result
Net Promoter Score Calculate NPS from survey responses. Formula: NPS = (Promoters - Detractors) / Total × 100. Range: -100 to +100. Higher is better. — free online calculator.
Formula
- Nps Calculator calculates its result from Promoters (9-10 rating), Passives (7-8 rating), Detractors (0-6 rating). It uses the formula NPS = (Promoters - Detractors) / Total × 100. Change any input to recalculate the result instantly.
- The main inputs are Promoters, Passives, Detractors. Enter them in the units and format shown in the calculator.
- Use monetary amounts, rates and time periods exactly as labeled; the result reflects the assumptions entered on this page.
- Changing any input above recalculates the result with the same calculation engine used by this page.
Example: Nps
- Promoters: 45 9-10 rating
- Passives: 30 7-8 rating
- Detractors: 25 0-6 rating
Using Promoters (9-10 rating) = 45, Passives (7-8 rating) = 30, Detractors (0-6 rating) = 25, the calculated result is 20.
Sample result: Calculating…
Frequently asked questions
What does the Nps calculate?
Net Promoter Score Calculate NPS from survey responses. Formula: NPS = (Promoters - Detractors) / Total × 100. Range: -100 to +100. Higher is better. — free online calculator.
Which values should I enter?
Enter Promoters, Passives, Detractors using the units and format shown beside each field.
What formula does this calculator use?
The calculator uses the following relationship: NPS = (Promoters - Detractors) / Total × 100.
Why might my result differ from another source?
Results can differ when another source uses different units, rounding rules, conventions or assumptions. Compare the inputs and definitions before comparing results.
Does the result update automatically?
Yes. Changing an input updates the result using the same calculation engine shown on this page.